But be careful of the drive letter issue - if you boot from a recovery CD or from the "Repair Your Computer" function, the drive letters will be different than when you boot Windows normally. So if there are duplicate folders on other partitions they can be deleted. I believe that some, like HP or Dell, offer these.Īfter you are finished you can use Windows Disk Management to remove the temporary drive letter so that the partition is hidden again.Īccording to your BCD your system is booting from the first partition (system reserved). If that doesn't fix the problem then try contacting the manufacturer of your PC or look on their web site or their user forums to see if they offer any recovery disks to return the PC to factory state. One thing that you could try, after assigning a temporary drive letter to the recovery partition is to run chkdsk /R on the partition to look for and correct any file system errors or bad sectors. I don't see anything wrong with your BCD, so if the recovery process cannot be started then there may be something wrong with the files on the recovery partition. Inside that folder you should be able to locate the recovery image at D:\Recovery\WindowsRE\WinRE.wim. So, for example, if you assign drive letter D: to the partition you will find the recovery folder at D:\Recovery. You can use Disk Management to assign a temporary drive letter to the partition so that it can be viewed with Windows Explorer.
You will find this folder on the second partition, which is currently hidden but can be seen in Windows Disk Management console. Your PC won't have a C:\Recovery folder because the recovery components are located on an OEM recovery partition.
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